FAQ

Have questions about Visual Composer? Our FAQ will help you with initial and frequently asked questions. If you are already using Visual Composer on your WordPress site or incorporated it into theme visit our comprehensive knowledge base for basic and advanced documentation or take a look at our video academy for useful Visual Composer tips and tricks.

What after sale support do I get?

Visual Composer comes with extensive documentation and video tutorials to help you get started. In case you will have some questions do not hesitate to open support ticket at our official WPBakery support.

Where can I get after sale support?

To get after sale support you should open support ticket in our help center.

Where I can get purchase verification code to complete registration on your help center?

Your Item Purchase Code is available within License Certificate which is accessible in your Envato account. To view your License Certificate: Login to your Envato account and visit Downloads section, then click “Download” button to reveal “License Certificate” link. Step by step guide.

Can I create addon for Visual Composer and sell them?

Yes – you can do that. We have all required tools for you to create your top selling Visual Composer addons. You can find more information and example at our knowledge base API section. Good luck with sales, extra cash never hurts!

Can I add my own shortcodes to Visual Composer?

In short – Yes. You can use our inbuilt feature Shortcode Mapper for easy shortcode integration or use more advanced way for developers. Please check advanced documentation file (this is something that should be done by developer).

I am developer. Where can I get information about advanced things?

It is so great to see you are interested! Everything that is related to the Visual Composer is placed under dedicated category in our Knowledge Base.

Is there a way to test Visual Composer before I make a purchase?

Yes, you can try Visual Composer plugin on our demo server by creating your personalised sandbox.

Can I include Visual Composer in my theme?

In short – yes. There are few steps and rules you should be aware of before integration process. First one is that you need to purchase extended license for each theme you want to enhance with Visual Composer. The second that you need to receive approval from WPBakery on using Visual Composer in your theme. The third that we allow to incorporate Visual Composer only in themes which are sold on ThemeForest exclusively. Please study theme integration at our knowledge base.

Did Not Find Answer To Your Question In FAQ? We Have More Resources …

Knowledge Base

Knowledge Base

Comprehensive documentation of Visual Composer and API for beginners and developers.

Video Academy

Video Academy

Step by step video tutorials on how to work with Visual Composer in a most effective way.

Visual Composer Support

Online Support

Official Visual Composer support monitored by dedicated support team on business days.